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A loyalty programme that works on every platform

KEDAI Loyalty gives every customer one membership across your counter, online store, app and table QR. Points and stamps are earned automatically on every order, tiers have their own rates and wallet cashback, and customers redeem by phone number, staff PIN or scan.

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What Loyalty & Rewards does

  • Points and stamps auto-earned on every order, every channel
  • Membership tiers with their own earn rates and wallet cashback
  • Redeem by phone number, staff PIN or scan
  • WhatsApp reminders before vouchers expire
  • Lucky draws
  • Referral rewards
  • Paid VIP membership
  • Triggered promotions

Works together with

Loyalty & Rewards shares one customer list, one product list and one report with every other KEDAI module.

WhatsApp, SMS & Email

Send WhatsApp, SMS and email campaigns from your own number: paced sending protects it, opt-in preferences built in, delivery tracking and push notifications.

Customers & CRM

One customer record across POS, web and app. Segments, tags, custom fields, duplicate merging, Excel import — and real sales sent back to Meta ads.

Payments & Wallet

Accept card, e-wallet, FPX and direct debit through eGHL and Stripe, and run your own prepaid wallet with top-up bonuses and tier cashback.

Affiliates & Referrals

Let others sell for you: commission on referred sales two levels deep, referred customers matched by phone number, commissions paid in one run.

Built for

F&B

POS, own online ordering store, table QR, loyalty and WhatsApp marketing for kopitiams, cafés, boba shops, bakeries and restaurants in Malaysia. LHDN & SST ready.

Beauty & wellness

POS, prepaid packages, wallet top-ups, membership tiers, WhatsApp reminders and staff commission for salons, barbers, nail and beauty bars in Malaysia.

Multi-outlet chains

Run every outlet on one dashboard: central menu and price control, stock per outlet, role-based access, audit trail, shopping mall POS integration and LHDN e-invoice.

FAQ

Loyalty & Rewards: questions answered

Do points from online orders and in-store orders go to the same account?

Yes. KEDAI keeps one member record across POS, web, app and QR, so points, tier and wallet balance are the same wherever the customer buys.

Can KEDAI remind members before their vouchers expire?

Yes. KEDAI can send WhatsApp reminders before vouchers expire, from your own business number.

Your whole kedai, in your own hands

Book a demo and we'll walk you through the live system — how a real day runs on KEDAI, and how it would work in your shop.

Book a demo