One customer record per real person
KEDAI CRM merges every customer into one account across your POS, website and app, so you can see who your regulars are, who is slipping away and who to win back — and reach them again.
Book a demoWhat Customers & CRM does
- Unified account across POS, web and app
- Segments, tags and custom fields
- See regulars, customers slipping away and win-back lists
- Real sales sent back to Meta ads
- Excel and contacts import
- Duplicate merging
Works together with
Customers & CRM shares one customer list, one product list and one report with every other KEDAI module.
WhatsApp, SMS & Email
Send WhatsApp, SMS and email campaigns from your own number: paced sending protects it, opt-in preferences built in, delivery tracking and push notifications.
Loyalty & Rewards
Points and stamps auto-earned on every order — POS, web, app and QR. Tiers, wallet cashback, WhatsApp voucher reminders, lucky draws and paid VIP.
Affiliates & Referrals
Let others sell for you: commission on referred sales two levels deep, referred customers matched by phone number, commissions paid in one run.
Built for
Beauty & wellness
POS, prepaid packages, wallet top-ups, membership tiers, WhatsApp reminders and staff commission for salons, barbers, nail and beauty bars in Malaysia.
F&B
POS, own online ordering store, table QR, loyalty and WhatsApp marketing for kopitiams, cafés, boba shops, bakeries and restaurants in Malaysia. LHDN & SST ready.
Multi-outlet chains
Run every outlet on one dashboard: central menu and price control, stock per outlet, role-based access, audit trail, shopping mall POS integration and LHDN e-invoice.
Customers & CRM: questions answered
Can I import my existing customer list into KEDAI?
Yes. KEDAI imports customers from Excel and contacts, and merges duplicates so each real person has one record.
Your whole kedai, in your own hands
Book a demo and we'll walk you through the live system — how a real day runs on KEDAI, and how it would work in your shop.
Book a demo