QR table ordering: how it works and how to set it up
With QR table ordering, each table has its own code. Guests scan it, order and sometimes pay on their phone, and the order goes straight to the POS and kitchen. It cuts waiting and order mistakes at busy times. It works best when the QR codes can be changed without reprinting and when orders land in the same system as the counter.
How QR table ordering works
- Each table has its own QR code, so the order already knows the table number.
- The guest scans the code and sees the live menu, with add-ons and sold-out items.
- The order goes to the POS and a kitchen ticket prints automatically.
- The guest pays at the counter, or on their phone if online payment is enabled.
Pros and cons
| Pros | Cons |
|---|---|
| Less waiting to order at busy times | Some older guests prefer a printed menu and a person |
| Fewer order-taking mistakes | Weak mobile signal inside the outlet can slow ordering |
| Easy to add photos and upsell add-ons | Printed codes break if the link behind them changes |
| Staff free to serve and clear tables | Needs a clear process for split bills and changes |
Setup checklist
- One code per table, plus separate codes for takeaway and posters.
- Codes whose destination you can change later (menu, WiFi, reviews), so stickers never need reprinting.
- Menu that switches automatically by time of day (breakfast, lunch, dinner).
- Kitchen tickets and drink tickets printing to the right stations.
- SST and service charge applied correctly for dine-in.
- A way for guests to join your membership while they order, so the visit earns points.
- Scan counts per table, poster and outlet, so you can see which codes work.
How KEDAI handles this
KEDAI Smart QR gives each table its own code that you can switch between ordering, WiFi login, reviews or member sign-up at any time without reprinting. Table orders go straight to the KEDAI POS, kitchen tickets print automatically, and points land on the same member record as every other channel.
Smart QR
One QR for everything: switch a printed code between table ordering, WiFi, Google reviews or member sign-up anytime — no reprinting. Scans tracked per table.
Point of Sale
KEDAI POS keeps the queue moving: works fully offline, member lookup by phone, kitchen tickets, daypart menus, table view and dine-in QR — SST included.
Loyalty & Rewards
Points and stamps auto-earned on every order — POS, web, app and QR. Tiers, wallet cashback, WhatsApp voucher reminders, lucky draws and paid VIP.
Questions answered
Can I change what a printed QR code opens?
Yes, if the QR system uses dynamic codes. You change the destination, such as the menu, WiFi page or review page, in the back office and the printed sticker stays the same.
Do guests have to pay on their phone?
No. Many restaurants let guests order by QR and pay at the counter. Online payment at the table is optional.